Earn points and be rewarded!
We wanted to thank you for being a devoted Percy & Reed customer, so we’ve launched a loyalty scheme as a small token of our appreciation. Hairppreciation, if you will. It’s easy. The more you spend with us, the more you’ll save. Simply register your details to start collecting points, you’ll then be able to spend these by redeeming them against your next order. You can even earn bonus points, so keep an eye out for emails with details on how to boost your balance. Think of it like a volumising spray – a little oomph.
How to earn points
Every £1 spent = 10 points
Here’s the numbers bit. For every 1000 points you earn with us, we’ll give you £10 to spend at Percy & Reed. You can redeem these against any purchase on our website (just not at our salon, at third-party retailers or during promotional periods).
What are you waiting for?
How To Join & Redeem Your Points
Keep an eye on your inboc for VIP treats. Sometimes we'll offer you ways to boost your points balance by way of a promotional top-up. Make sure you're signed up to our newsletter for updates.
Simple sign up to be the first to know.
Reward Points Minimums and Maximums
Reward points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption. Reward points are capped at a maximum of £30 off, this is from a value of 3,000 accrued points onwards. If this option is selected, you will need to redeem your accrued points before you are able to earn more points.
If you’d like to save your points for a rainy day, you can choose to cap the balance before redemption. If you select this option, your points won’t be available to spend until you reach the minimum points value. Reward points can also be capped at a maximum of £30 off (an accruement of 3,000 points). If this option is selected, you’ll need to redeem your accrued points before you’re able to earn more.
Manage Your Reward Points
Look after your points like you look after your hair. With a lot of TLC. They can be found in the account section of percyandreed.com, simply log in to: review your balance, view the value you have to spend, check the minimum points you need to make a redemption, check whether you have reached your maximum points value – and review your points history. The history option will show you past redemptions, expirations, and everything you need to know regarding your points journey.
Reward Points Expiration
We know you like to live life on the edge, so you can set your reward points to expire. All points expire in the order from which they were first earned.
1. Points can only be redeemed against purchases at www.percyandreed.com. Redemption to cash is not allowed.
2. You can register to receive our email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. You can set this up in the Reward Points section of the My Account area. Happy shopping.
We take your privacy very seriously, for more information on how we process your data, please head to: https://www.percyandreed.com/policies/privacy-policy We have also listed some helpful FAQs below.
How do I earn points?
You will earn 10 points for every £1 you spend on our website and from time to time we may offer promotions where you may be able to earn additional points. Be sure to keep an eye out for emails regarding these promotions!
Please remember to sign into your Percy and Reed Loyalty Programme account when making a purchase to ensure your loyalty points are added to your account.
How do I view my point balance?
You can view and manage your points through the widget on the bottom right hand side of the screen.
Is there a limit to the number of points I can earn?
Reward points are capped at a maximum of £30 off, this is from a value of 3,000 accrued points. Once you have reached this number, you will need to redeem your accrued points before you are able to earn more points.
I made a purchase but cannot see my points in my account
Points can take up to 72 hours to show in your account.
How do I use the loyalty points to make a purchase?
Once you have earned £10 worth of points, go into your account to redeem your voucher. Remember to enter the voucher code at checkout to get your money off.
How do I leave the loyalty program?
You can close your account by logging into your Percy and Reed Loyalty Account on the Website or contacting Customer Services.
You can contact our Customer Services team by email: email@example.com, or telephone: +44(0)20 7580 7260
What happens if I return an item that I used loyalty points to purchase?
Where you return an order purchased on the Website which you have paid for using loyalty points, the order will be refunded to you in the form of Percy and Reed Loyalty points that will be credited to your account